Posted by: Timothy W
August 27, 2014
As far as the salesman and experience with the new car buying experience it was great. One of the perks of buying from this dealership was the free car washes, however, I was extremely disappointed when I trired to take advantage of the service. I was not expecting a full detail of the truck, however, what I received was horrible. The first time I went the car wash was "broke down". The second time I went it was working and I dropped my truck off and returned after lunch to pick it up. When I got there I spoke with 3 associates before they could finally locate my keys! When I got to my truck the wash was terrible! They basically ran it thru the wash but didn't bother to dry it, clean the wheels, and no inside cleaning was done. The truck had water marks and still dirty areas where the wash didn't even get to. Long story short, you should not sell a service for free and deem that as a difference maker in your dealership if the result is what I received. I guess you get what you pay for! I will be taking my truck to get it cleaned at a place I trust and will pay for it. The car wash experience was horrible!