Customer Testimonials
It doesn’t get much easier than this. Drop off, super fast service, paid over the phone, car waiting. I don’t get sick very often but getting my car service while under the weather was a first class treat! I’ll be back!
Me and my family went to Hoover Toyota to buy a car. We were particularly interested in a Camry or highlander with 0% APR. before here we went to another place where we didn’t like the way they were doing business with us. I don’t want to go in that detail but eventually we ended up at Hoover Toyota. The sales person, the finance guy and the one we signed documents with were very nice and kind people. They treated us in an excellent way. They were doing g whatever we want them to do to be happy and satisfied of the vehicle we buy. We were feeling that those 3 people were not just doing business with us but they were helping us out. They were trying their best to make a deal where we r happy and satisfied and they did. I would definitely recommend Hoover Toyota to everybody.
New service tech Ray Snow, did an excellent job. I have used Hoover for the last 11 years. Ken Mckey took care of me before he left. **** The only problem I've had with this Toyota was on drivers side door just below glass, on Red Rock upholstery material moved around where I lay my arm and now its down to the mesh material. A Platinum Sequoia should have lasted longer. My 1794 Tundra is real leather, no problems!
They have 6AM service which is perfect for me. Fast easy check in and awesome customer area to jump on wifi and good coffee or water. They make the service check in fast with their tablet setup and you can view all past services right there on spot. Also takes pictures before service so there is no question if there was damage done when in service.
My husband bought a new 2019 Toyota Tacoma. We were helped by Herman Walker, who was amazing! He was able to help us pick the truck that would be best for us. Once we decided to purchase we went back and started the process. Herman talked us through the process. He helped us understand what was happening and what to expect next. We then were taken to the finance department. Jason made sure we understood everything and went through all the options we had. The overall experience we had at Hoover Toyota was great! We will definitely be back to purchase later.
I purchased my new, custom 2019 RAV4 Adventure from Hoover Toyota on June 10, 2019. From the moment I arrived on the lot, I was greeted by my salesman, Sheldon Simpson, but did not feel any pressure. Sheldon was very helpful and accommodating with all of my questions and needs. My entire experience- from start to finish- was extremely positive and I highly recommend this dealership!
I purchased a 2019 Rav4 on June 8, first new vehicle in ten years. Hoover Toyota has a great team - special accolades to Chad Leino, my salesman. Went above and beyond to help me. Thank you!
The service was fast and acceptable. The associate was very personable and polite. From a service standpoint I would give the dealership an A. I do wish the chairs in the waiting room were more comfortable. My back was killing me when I left.
Matthew Contorno did an outstanding job taking care of the preventative maintenance on my RAV4. I can always count on Matthew to be direct about what issues my car has as well as cost-effective ways to take care of the issues at Hoover Toyota. His team consistently provides excellence.
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