James in service was great. He was very courteous and put me at ease. He called me to go over what they found wrong and made suggestions on other repairs, but did not pressure me into anything. When I went to pick up my car, he took the time to thoroughly go over everything. Much appreciated in this day and age!
Arrived at 7:30 for a synthetic oil change on my Tundra and was on the road by 8:15! Their process is very impressive, updated technology and information systems. The customer waiting area is top notch with coffee and TVs and places to work. Check out and completion was a breeze. Very professional and efficient, the way you would want it to be! I have taken my Tundra here for every service since I purchased in 2011.
Love the service department. Matthew listened and addressed our concerns. I trust Hoover Toyota implicitly.
My experience at Hoover Toyota was great! Everyone was very nice, helped me, greeted me, and was very courteous in helping me pick out my vehicle! Would highly recommend Vlad as your car salesman!
Courteous service and quickly done.
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